Versand

We appreciate your trust and ongoing support. To help you enjoy a seamless shopping experience, please take a moment to review the details below regarding order processing, shipping, and applicable charges.

Shipment Origin & Processing Timeline

Every order is dispatched directly from our warehouse based in the United States to maintain strict quality standards.

Order processing is completed within 1–2 business days, not including weekends and public holidays.

Domestic Shipping (U.S. Orders)

We collaborate with leading U.S. logistics providers including UPS, FedEx, and USPS to guarantee speedy delivery.
  • Delivery timeframe: 3–5 business days for all orders shipped within the United States.
  • Tracking information: A unique tracking number will be sent to your email immediately after your package is dispatched.

International Shipping (Non-U.S. Orders)

For overseas orders, we partner with well-established global carriers such as DHL, FedEx, and UPS.
  • Estimated transit time: Normally 7–15 business days.
  • Customs & delivery notes: Delivery durations are subject to the customs clearance procedures of the destination country. Occasional delays may occur, but full tracking access will remain available throughout shipment.

Customs Duties & Import Taxes

We operate on a DDP (Delivered Duty Paid) all-inclusive pricing structure, which covers all applicable duties and import taxes.

You will not be charged any extra fees when your package is delivered.

Order Tracking

  • Email updates: Complete tracking details will be delivered straight to your email inbox.
  • Multiple tracking options: You can monitor your order status via the direct link in the shipping confirmation email, or by entering the tracking number on the carrier’s official website.

Important Notes

Please double-check the accuracy of your delivery address to prevent delivery disruptions.

If your package arrives damaged or experiences a delay of more than 10 business days, please contact our support team without delay.

Contact Us

If you have any questions or special requests, feel free to reach out to our customer support team:
Email: leztitecolote632@gmail.com
Response time: We will get back to you within 24 business hours.